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Understanding Your Digital Marketing Analytics: Key Metrics to Track for Success

  • Writer: Koya Janelle
    Koya Janelle
  • Sep 24, 2024
  • 4 min read

A picture showing common data that can be found on a Google Data Analytics Dashboard.
Understanding your analytics is the key to unlocking business growth and success.

Hey there! Let’s dive into a topic that can sometimes feel a little overwhelming: analytics. I know, it sounds super technical, but trust me, it’s simpler than you think, and it’s crucial for your business success. Understanding what’s happening behind the scenes can help you make smarter decisions and grow your business. 


Here’s a simplified guide to understanding the key metrics you should be tracking to see how your business is doing online.

Understanding Digital Marketing Analytics


Website Traffic: How Many People Are Visiting?


Your website is like your digital storefront, and traffic is the number of people walking in. Tracking your website traffic helps you understand how many people are checking you out online.


Look at the total number of visitors, but don’t stop there—take note of where they’re coming from too. Are they finding you through Google searches, social media, or maybe from an email you sent? This helps you figure out what’s working and what’s not when it comes to driving people to your site.


Pro Tip: Use a tool like Google Analytics to check your website traffic. Start by tracking how many visitors you get per month and where they’re coming from.


Bounce Rate: Are People Sticking Around?


Bounce rate sounds fancy, but it’s just a measure of how many people leave your website after visiting only one page. A high bounce rate could mean that people aren’t finding what they’re looking for or that the page isn’t engaging enough.


If you’re seeing a high bounce rate, don’t panic; it’s just a sign that you might need to tweak your content. Maybe you need to add more interesting visuals, clear up the layout, or provide more value upfront.


Pro Tip: Check your bounce rate in Google Analytics. If it’s high (over 60%), review your pages and think about how to make them more engaging and user-friendly.


A picture with bouncing balls that represent your bounce rate on your website, if you don't optimize it.
A high bounce rate? It might be time to make your content more engaging!

Average Session Duration: How Long Are They Staying?


The average session duration tells you how long visitors are staying on your site. The longer people hang around, the more engaged they are with your content, which is a great sign that you’re doing something right!


If people aren’t sticking around for long, it might be a good idea to revisit your website’s structure. Is your content easy to read? Are you offering clear next steps, like links to other pages or calls to action?


Pro Tip: Look at your average session duration in your analytics tool and aim to increase it by creating longer, more engaging content like blog posts or adding internal links to keep visitors clicking through your site.


Conversion Rate: Are Visitors Taking Action?


Here’s where things get exciting: your conversion rate! A conversion is when someone takes a desired action on your website, like making a purchase, signing up for your newsletter, or filling out a contact form. Your conversion rate tells you what percentage of your visitors are taking that action.


If your conversion rate is lower than you’d like, take a look at your calls-to-action (CTAs). Are they clear and easy to find? Are you making it easy for visitors to do what you want them to do?


Pro Tip: Calculate your conversion rate by dividing the number of conversions by the number of visitors, then multiply by 100. To improve your rate, test out different CTAs or make your website easier to navigate.


Pages Per Session: Are Visitors Exploring Your Site?


Pages per session show you how many different pages someone visits on your site during their time there. The more pages they visit, the more interested they are in what you have to offer.


If visitors aren’t exploring much beyond the first page, it could mean they’re not finding what they want or that your site’s navigation is tricky to use. Make it easy for them to keep clicking by adding related content links or clear menus.


Pro Tip: Check your pages per session and add internal links to guide people to other relevant pages on your site. You could also feature popular blog posts or products on your homepage to encourage further exploration.


Having internal links helps visitors easily navigate your site and go to multiple pages in one visit.
Are your visitors exploring your website? Tracking key metrics like traffic and engagement helps you fine-tune your strategy.

Social Media Engagement: Are People Interacting with Your Posts?


If you’re active on social media, engagement is a key metric to track. Engagement includes likes, comments, shares, and clicks on your posts. It shows that people are interacting with your content, which is a great indicator of interest and relevance.


Low engagement? Try mixing up your content. Maybe add more visuals, ask questions, or post more frequently. Experimenting with different types of content will help you figure out what resonates with your audience.


Pro Tip: Use the built-in analytics on platforms like Facebook, Instagram, or Twitter to check your engagement rates. Look at what types of posts get the most interaction and build on that success.


Email Open Rates: Are People Opening Your Emails?


Email marketing is still one of the best ways to connect with your audience, but how do you know if it’s working? Start by looking at your open rates: that’s the percentage of people who actually open the emails you send.


If your open rates are low, it might be time to freshen up your subject lines. Make them more attention-grabbing, personal, or relevant to your audience’s interests.


Pro Tip: Check your email open rates using tools like Mailchimp or Constant Contact. If your rates are low (below 20%), test new subject lines and send times to see what gets better results.


If you're open rate is low, then emails are just sitting in your visitor's spam folders. Let's get them opened.
Improve email open rates by crafting catchy, attention-grabbing subject lines.

Click-Through Rates (CTR): Are People Clicking Your Links?


Once people open your emails or visit your website, the next step is getting them to click through to whatever you’re offering. Click-through rate (CTR) measures how many people click on your links compared to how many saw them.


If you’re not seeing the click-throughs you want, consider how enticing your links are. Are you making it clear why someone should click? Try using action-oriented language like “Get Your Free Guide” or “Shop Now.”


Pro Tip: To increase your CTR, use compelling language in your buttons and links,, and make sure they stand out on the page or in your email. Using the color red for your buttons is highly suggested.



Understanding your digital marketing analytics doesn’t have to be complicated. By focusing on these key metrics you can get a clear picture of what’s working for your business and what needs improvement.


Remember, it’s all about making small tweaks based on what the data tells you. With these insights in hand, you’ll be well on your way to growing your business and making smarter decisions with confidence!


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